Your Questions, Answered with Clarity
“We believe that clarity builds confidence.” Whether you’re a candidate preparing for your next career move, an employer searching for trained talent, or a partner exploring collaboration we’re here to make the process smooth and informed. Below you’ll find answers to frequently asked questions, organised by audience for easy navigation.
Frequently Asked Questions
Candidates
How do I join the course?
You can apply through our Join the Talent Pool form. Once reviewed, you’ll receive a welcome pack with course information, onboarding steps, and next actions.
Is there a cost to join the course?
In many cases, training is fully funded or offered in partnership with employers, agencies, or government bodies. If a fee applies, you’ll be notified before any decision is required.
Do I need experience to apply?
No. Our training is designed for all levels from first-time jobseekers to professionals looking to reskill or transition.
What happens after I complete the course?
Graduates gain access to our hiring network and job-matching support. While placement isn’t guaranteed, many learners are connected to opportunities shortly after completion.
How long is the course?
Training is structured over multiple levels and designed to be completed part-time, at your own pace, with support available throughout.
Will I receive a certificate?
Yes. All learners who complete the required modules and assessments will receive a CPD-accredited certificate.
Is the training online or in person?
Training is delivered online with optional in-person events or workshops available through specific partners or campaigns.
Can I reapply if I wasn’t successful the first time?
Absolutely. We encourage reapplication and offer feedback where possible to help you move forward with confidence.
Employers
How can I hire trained candidates?
You can submit a hiring brief or book a consultation with our team. We’ll match your needs with job-ready professionals who’ve completed our program.
What sectors do you support?
We focus on customer-facing industries including: • Retail (luxury and high-street) • Hospitality (front-of-house, guest services) • Beauty, fashion, and client-facing roles More sectors are being added as we expand.
Can we enrol our own staff?
Yes. We offer staff development packages, onboarding support, and CPD-accredited training tailored to in-house needs.
Do you offer guarantees on placements?
While we don’t offer formal guarantees, our ethical recruitment policy and training-first approach significantly reduce hiring risk and increase success rates.
How quickly can we expect candidate matches?
Following your brief, our team typically responds promptly with next steps, availability, and recommended candidates.
Recruitment Agencies
Can we refer our own candidates to your training?
Yes. We work with agencies to train and prepare their candidate pool before placement. This increases retention and placement success.
Do we stay the recruiter of record?
Yes. Your agency maintains ownership of the candidate relationship. We simply act as your accredited training partner.
Are your programs suitable for shortlisting and trial prep?
Absolutely. Many agencies use our courses as pre-interview preparation for clients who expect high presentation, service, or product knowledge standards.
Job Centres / Government Partners
Do you work with DWP or employability programs?
Yes. Our model aligns with funded pathways and public goals including NEET, Restart, and youth employment schemes.
What tracking and reporting do you provide?
We deliver clear reports on attendance, training progress, completion, and job readiness built for public sector compliance and review.
Is there flexibility in scheduling?
Yes. Our programs can be delivered in structured cohorts or rolling admission, depending on your referral patterns and funding cycles.
Education Providers / Training Partners
Can we deliver your programs at our institution?
Yes. We offer co-delivery models, enrichment modules, and curriculum integration with full trainer support.
Do you offer guest sessions or career days?
Yes. Our trainers can deliver branded workshops or custom seminars depending on schedule, availability, and student needs.
Do you share learner data with our team?
Yes. For co-delivered or referred programs, we provide structured updates, impact feedback, and placement outcomes.
Trainers & Presenters
How do I become a trainer with Paving Paths?
You can apply here. We look for industry professionals with strong communication skills and a passion for development.
Do I need formal teaching qualifications?
No. Experience in hospitality, retail, beauty, or service roles is most important. We provide onboarding and trainer support.
Can I train remotely?
Yes. Our training is delivered mostly online, with opportunities for in-person events, depending on location and campaign.
Will I be trained on your materials?
Yes. All trainers complete a structured onboarding process and receive access to our Trainer Toolkit and content library.
General / Legal
Where is Paving Paths based?
We are headquartered in the UK and deliver services nationwide in partnership with agencies, employers, and public organisations.
Is my personal information secure?
Yes. All data is stored securely, managed under GDPR compliance, and never shared without consent.
Where can I read your terms and policies?
All legal documents are available here: Privacy Policy | Terms & Conditions
Still Have Questions?
We’re here to help no matter where you are in your journey.
Where We Operate
📍 Based in the UK | Supporting candidates & businesses nationwide
🌍 Remote access, in-person workshops by request
Ready to take the next step?
Whether you’re growing your team or your career, we’re here to help you pave the way.